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09.30.21 - Scam Alert Relating to Libraries
Hartford Public Library was recently made aware of a fraudulent email scam that appears as an overdue notice from public libraries, billing him/her/them for an overdue item. While the email may look official, it’s not. Hartford Public Library emails will come from the address only. The reported fraudulent overdue notice came from the address: which appears to be a known scam across the country: • The fraudulent email seems to always be about a missing copy of the "Da Vinci Code." • The fraudulent email will typically inform the customer they owe $97.14 for the lost book. • There will be a link for a pay portal - do not click on the link! • These emails do not seem to be connected in any way to a customer's account or other confidential information. If you receive an email that doesn’t seem to be from a trusted source: • Do not open it • Delete it immediately • Do not download any attachments • Never click links that appear in the message • Do not reply to sender and do not call phone numbers provided in the message • When in doubt, contact Hartford Public Library by phone, 860-695-6300, by email or by using the Chat Box service on our website at

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